Axon is a leading SAP support Partner, supporting 100,000 users and 100 systems. Axon provides full application lifecycle management from implementation to ongoing support and evolution for SAP’s products and complementary applications.
Axon’s dedicated Application Management and support practice has grown every year since its formation and provides a comprehensive, fully flexible range of services from supplementary support to fully outsourced application management and hosting. Axon’s services are delivered globally against industry leading service levels, 24 hours a day, 365 days a year.
Capability
Axon has a team of application support specialists, each with an average of over 5 years SAP experience. The team includes a number of consultants with previous non-technical business roles such as financial controllers, planners and buyers. This ensures Axon has capability in every SAP product, alongside strong business process skills. This depth and breadth of experience allows customers to evolve their systems effectively without compromising the service to the business.
The combined experience includes:
- SAP R/2 through to mySAP Business Suite, as well as EAI and Internet technologies
- Experience in every SAP product from Financials to Portals
- Best practice business process knowledge
- Extensive international experience.
Business Benefits and ROI
Axon’s customers have successfully achieved significant benefits through Axon’s application management offering:
- Reduced cost of ownership through improving the administration of day-today processes and management
- Improved service through adopting best practice system management tools and proactive management of applications
- Improved adoption of the SAP system by the business through the delivery of a Continuous Improvement Program
- Improved ability by providing application management specialists that can rapidly evolve the systems to meet changing business needs.
Axon works closely with SAP, its customer base, and the wider business community to help meet the needs of customers.
In this way, Axon ensures its customers get the most out of SAP’s products by delivering targeted process efficiencies driven by specific business goals.
Axon’s approach ensures ongoing reductions in the cost of ownership and introduces new opportunities for developing systems that deliver real business benefits.
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