Firm yet Flexible Approach Yields Results

Axon employs a pragmatic and adaptable approach to working with client teams to create a jointly owned solution. This approach ensures that each of our clients achieves the best solution for their particular business requirements.

Project Philosophy

Axon believes in setting clear, attainable goals from the outset. A clear strategy and project plan with well-defined objectives and outcomes will help keep the project team focused and on track. One of the first steps in any project is establishing mutually-agreed upon and well-defined scope.

Ownership of the project by executive team and middle management is also paramount, especially in managing the impact of changes to the organization. Axon experts work throughout the project to assist our clients in leading the change initiative. Executive ownership, effective communication, understanding roles and responsibilities within the new environment, and management of effective knowledge transfer are key change management principles executed throughout the project.

Experienced Teams

Axon starts each project with considerable industry, systems integration, and SAP knowledge and skills, including detailed knowledge about SAP functionality and the gaps vs. the requirements of municipalities and utilities.

Axon assigns only experienced program directors and managers. These project team members begin immediately to build a strong partnership with their client that will last throughout the lifecycle of the project, including ongoing support. The goal is a single integrated team of Axon and client staff.

Our consultants have detailed understanding of the activities performed in each phase of the project and the outputs required. This experience will enable realistic plans, appropriate resourcing and project strategies to be adopted.

Early Knowledge Transfer

Rather than wait until the thick of the project to transfer SAP configuration and process knowledge, the Axon approach embraces this knowledge transfer right from the start of your project. Otherwise we find that clients make business process decisions without a full understanding of the impact to their organization.

By training up front, we create opportunities for our clients’ project staff become as competent in effective SAP utilization as our experienced consultants. Success of this philosophy is measured by how soon our clients can operate without us on their projects.

Project Structure

Axon follows a structured project preparation and mobilization formula, and uses pre-configured solution components (documentation, design concepts and architectures) that enable rapid progress. Our creative approach to resolving technical and functional issues during the project is critical during the design and configuration, integration, conversion, parallel run and cut-over stages. Throughout, every effort is made to capitalize on the available functionality and create operational efficiencies while supporting our clients’ business needs.