Our key clients in this sector include:

• AA Service Centres
  When the AA purchased 130 retail service centres from Halfords, they turned to Axon to help replace all the systems and processes required to run them. This included customer service and sale management, buying, supply chain, finance and HR processes.

• CarpetRIGHT
  Axon completed a successful transformation of core business systems. We implemented a new SAP system and associated integration platform, replacing twelve legacy business applications. This successful implementation was recognised with a SAP UK quality award.
  [Case Study]

• Homebase
  Axon worked with Homebase to improve reporting sales in a complex multi-channel environment.

• J. Sainsbury
  For J. Sainsbury, Axon completed a distribution process analysis and provided consultancy and central buying process improvement.

• KMart
  

  Axon worked with KMart on value based planning, which involved core process re-engineering and a major cultural change initiative.

• Lunn Poly
  Axon and Lunn Poly worked on the successful creation and implementation of multi-channel web based selling system. Solution used via web, iTV, call centre, 800 shops and eChannels.

• Orange Retail
  Axon replaced over 50 legacy systems by an integrated user system including an internet based telephone replacement service.

• Office Depot
  Axon created a business case for supply chain transformation.

• Post Office
  Retail strategy creating a complex operating model including business and operational design for the 8,000 rural retail outlets, which are part of the largest retail network in Europe.

• Publix Super Markets
  

  Developing new strategic vision and competitive strategies.
  Store operations and category management/merchandising.
  Centralised buying organisation designs for this $12 billion regional US chain.

• Sears
  Common process definition showing what processes should be common across stores within the Sears Group and which can be localised.
  Development of stores analytics.

• Thistle Hotels
  Enabled Thistle to deliver market segmentation across their customer base by understanding spending and reservation patterns.

• Vodafone Retail
  Key advisors for a European-wide retail sales order process and supply chain business case.

• WH Smith News
  Streamlined the supply chain and transformed the sales and service operation for the £1bn turnover newspaper and magazine distribution business, serving 25,000 retailers on a daily basis. Results included a vastly improved forecasting and centralised newsprint/magazine distribution, a web based sales engine and new SAP IS Retail system.

For any retail enquiries, please contact us by e-mail at axon@axonglobal.com